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Returns, Terms and conditions

Payment Methods

PayPal and all major Credit and Visa Cards accepted. All payments are made via the secure online checkout powered by Sage Pay. We do not save or store your payment information.

Delivery

Free Delivery on all orders over £20. All orders are dispatched within one working day. Delivery is made within 3 working days (usually 2, sometimes 3). All orders are tracked. You will receive a tracking number within 24 hours of purchase. Next Day Delivery service available.

Returns Policy

For Unused Items - If your item is unused and not what you were after then we gladly accept returns for up to 365 days from purchase date. Original labels must be intact and in place and all origional packaging must be returned. You will be refunded within 2 working days from the date we receive your returned item. You will be refunded for your full payment. You must pay the return postage to us.

For Faulty Items - All items are manufactured to the highest standards however we do accept returns for up to a 6 month period if the item is found to be faulty due to manufacturing. Returns past this period can be taken up directly with the manufacturer most offer a one year warranty on their products as standard. Please notify us if you wish to return an item via email, you can find our contact details on the contact us page.

Feedback

We are proud of our 100% customer satisfaction rate, but if you are anything less than 100% satisfied please let us know.

Privacy Policy

Regarding your personal data. We will never pass on your details to a marketing or sales agency or any other third party. When you place a order with us you will receive a order confirmation email and delivery email containing information about the delivery of your order. You will not receive sales or marketing emails from us. If would like to receive marketing or sales emails from us with offers and information about new products in our store, you can choose to opt-in to receive these when you create a account. When you place a order with us we collect your name, address and contact email and telephone number, this information is used so that we can post your order to you. It is not used for any other purpose and we will not share this information with any other third party.

Price Match Guarantee

We guarantee to match any delivered-to-you price that you have seen for an identical new with tags product. We will need to see where you have seen this product and see that is live and currently available for delivery.