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Returns, Terms and conditions

Payment Methods

PayPal and all major Credit and Visa Cards accepted. All payments are made via the secure online checkout powered by Sage Pay.

Delivery

Free Delivery on all orders over £20. All orders are dispatched within one full working day. Delivery is made within 3 working days (usually 2, sometimes 3). All orders are tracked. You will receive a tracking number within 24 hours of purchase. Next Day Delivery service available.

Returns Policy

For Unused Items - If your item is unused and not what you were after then we gladly accept returns for up to 30 days from purchase date. Original labels must be intact and in place and all origional packaging must be returned. You will be refunded within 2 working days from the date we receive your returned item. You will be refunded for your full payment. You must pay the return postage to us.

For Faulty Items - All items are manufactured to the highest standards however we do accept returns for up to a 6 month period if the item is found to be faulty due to manufacturing. Returns past this period can be taken up directly with the manufacturer most offer a one year warranty on their products as standard. Please notify us if you wish to return an item via email, you can find our contact details on the contact us page.

Feedback

We are proud of our 100% customer satisfaction rate, but if you are anything less than 100% satisfied please let us know.

Privacy Policy

We will never pass on your details to a marketing or sales agency third party. We ourselves (Twistmoto) may from time to time send you exclusive offers via email. If you wish not to receive these then you can choose to opt out of these communications when you create an account.

Price Match Guarantee

We guarantee to match any delivered-to-you price that you have seen for an identical new with tags product. We will need to see where you have seen this product and see that is live and currently available for delivery.